INSTRUCTOR LED ONLINE LIVE SESSIONS

Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TeleUniv’s relationship with you in relation to this website.

The terms ‘TeleUniv,’ ‘us,’ or ‘we’ refers to the owner of the website with the company registration number of U72200TG2016PTC109380, registered in Hyderabad at the address below:

TELE UNIV SOLUTIONS PRIVATE LIMITED


3-4-494/1, 2nd Floor,
Genesis Towers, Barkatpura,
Hyderabad,
Telangana, India 500027.

The term 'you' refers to the user(s) or viewer(s) of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.  

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.  

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

You may not create a link to this website from another website or document without TeleUniv’s prior written consent.  

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on the account of a purchaser or cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

By filling out any forms on this website or logging in using your social login, you agree to receive reminders through email and/or SMS.

TeleUniv may also send you promotional emails/SMSes, to which you can unsubscribe by using the unsubscribe option given or by sending an email to queries@teleuniv.com. You will be unsubscribed within 30 days.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Course Cancellation & Refund Policy:

By enrolling for any single or combination of TeleUniv courses , whether purchased by you or a third party on your behalf, at full price or on a special offer, you agree that a 7 day no questions asked, refund policy for a refund of the entire amount has been made available to you. The amount will be refunded via the same source within 15 to 20 working days. You agree to follow in letter and spirit, the nature of this refund policy. By paying for any TeleUniv course(s), you understand that the refund option will expire for all purchased courses on the 8th day after enrollment. This means that refunds are permitted until 11:59 pm IST of the 7th day after enrollment. After which, TeleUniv is not obliged or bound legally to refund any portion of the course fees. Exclusions apply, see below.

A student is considered enrolled when they have received a payment confirmation email with their TeleUniv Learning Center registration link. A request for refund will only be considered valid if emailed to us at queries@teleuniv.com. Any request sent after the expiration of the refund period will not be considered.

It is the student’s responsibility to evaluate the courses they have purchased and seek a refund if they so decide before the expiration of the 7 day, no questions asked refund period.

If a refund is sought for a combination of TeleUniv courses that includes a course fee discount, the subsequent refund and course cancellation applies to all courses included in the combination. The refund request must be submitted before the 7 day, no questions asked refund period expires. 

No partial course cancellations apply to discounted combinations of courses.

A combination of courses as referred to in this document, can be, but is not limited to, those courses that are a part of a specialization or a prescribed learning path suggested through the TeleUniv Path Finder or by one of TeleUniv’s education advisers, or through any special offer(s). The refund policy also applies to a combination of courses to be taken in series, whether or not the student has commenced one or more of the courses at the expiration of the refund policy. If you purchase a combination of courses from our website at full price that are not a part of a specialization or any other discounted TeleUniv combination, then you can request a partial course cancellation or refund consisting of any individual course that you do not wish to continue or complete, providing you request the partial refund within the 7 day, no questions asked refund period following your purchase.

In case you are charged twice for the same transaction, the amount of one transaction will be refunded via the same source within 15 to 20 working days.

Exclusions:

The 7 day, no questions asked refund policy is not applicable to short courses. Purchases of short courses are nonrefundable. 

Cancellation & Refund Policy in plain English:

In plain English, what this means is that if you purchase multiple courses at one time, you have 7 days from the date of enrolment to evaluate those courses and seek a refund if you so decide. This applies whether you have commenced one, all, or none of the courses.  

If the courses you purchased are part of a discounted combination of courses such as a specialization or a special offer made available through the TeleUniv website or a TeleUniv education advisor, then a refund and course cancellation request made within the refund time period results in all included combination courses being canceled and a full refund. In other words, no partial course cancellations apply to discounted combinations of courses.  

It is the student’s responsibility to evaluate the courses they have purchased and seek a refund if they so decide before the expiration of the 7 day, no questions asked refund period.

    

TeleUniv Trademark Usage Terms:

The TeleUniv logotype and logomark have been created by and their use is exclusive to Tele Univ Solutions Private Limited. The TeleUniv logotype and logomark may not be used in any commercial or marketing context other than as expressly permitted through explicit written permission from us.

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